Remote Start System & Remote Control Coverage

The 2018–2023 Nissan Leaf factory-key remote start package purchased and professionally installed by Access 1 Alarm & Audio includes:

• Five (5) years of system warranty coverage.
• One (1) year of remote control warranty coverage, where applicable.
• Lifetime installation labor warranty, subject to the ownership and installation conditions below.

A valid Access 1 Alarm & Audio sales receipt or invoice documenting your purchase and installation is required. The exclusions and proof-of-purchase requirements below apply.

Lifetime Installation Labor Warranty

Installation labor is warranted for as long as the original purchaser owns the vehicle, provided the installation has not been altered, modified, tampered with, serviced, or repaired by any person or business other than Access 1 Alarm & Audio.

Lifetime labor coverage applies to the installation; it does not extend the five-year system warranty or one-year remote control warranty.

Returns and Exchanges

All sales are final. Access 1 Alarm & Audio does not accept returns on over-the-counter purchases.

Products determined by management to have been incorrectly sold, damaged upon receipt, or defective may be eligible for store credit at management’s sole discretion.

Opened, used, installed, programmed, modified, custom ordered, or special-order products are not eligible for return. In certain circumstances, management may authorize store credit for opened merchandise, subject to inspection and a minimum 25% restocking fee.

Proof of Purchase Required

A valid Access 1 Alarm & Audio sales receipt or invoice is required for all warranty claims, labor warranty requests, exchanges, returns, and store credit considerations.

Customers are responsible for retaining their original proof of purchase. Access 1 Alarm & Audio is not responsible for lost, misplaced, damaged, destroyed, or unavailable receipts.

Warranty coverage, labor warranty coverage, exchanges, returns, and any discretionary store credit may be denied if proof of purchase cannot be provided.

Warranty Exclusions

Warranty coverage does not apply to damage resulting from misuse, abuse, improper installation, accidents, neglect, water intrusion, theft, vandalism, fire, collision, electrical system defects, acts of nature, unauthorized repairs, modifications, or tampering after the vehicle leaves Access 1 Alarm & Audio.

Access 1 Alarm & Audio is not responsible for damage caused by other service facilities, vehicle manufacturers, dealerships, body shops, repair shops, or any person performing work on the vehicle after installation.

Manufacturer warranties are subject to the terms and conditions established by the manufacturer and may vary by product.

Requesting Warranty Service

Contact Access 1 Alarm & Audio with your sales receipt or invoice and a description of the concern so we can arrange an inspection and review the applicable coverage.

Call (216) 252-3000 or visit 10418 Lorain Ave, Cleveland, OH 44111.